Payment Policy

At RelaxAligns, we strive to make your shopping experience seamless, secure, and straightforward. Below, you'll find all the details about how we process payments, the methods we accept, and what you can expect.

Accepted Payment Method

We proudly accept payments exclusively through PayPal, one of the world's most trusted and secure payment platforms. PayPal allows you to shop with confidence, offering flexibility and protection for every transaction. Whether you're paying with a PayPal account, credit card, or debit card linked to your PayPal account, we've got you covered.

Currency

All transactions on RelaxAligns are processed in U.S. Dollars (USD). If you're shopping from outside the United States, PayPal will automatically convert your local currency to USD at checkout, using the applicable exchange rate and any associated conversion fees (set by PayPal).

How Payments Work

  1. Checkout Process: When you're ready to purchase, add your desired products to your cart and proceed to checkout. You'll be redirected to PayPal's secure platform to complete your payment.
  2. Secure Transactions: PayPal uses advanced encryption to protect your personal and financial information. RelaxAligns does not store your payment details, ensuring maximum security.
  3. Order Confirmation: Once your payment is successfully processed, you'll receive an email confirmation from RelaxAligns with your order details, including the total amount in USD.
  4. Processing Time: Payments are typically processed instantly, allowing us to prepare your order for shipping as quickly as possible. In rare cases, PayPal may require additional verification, which could cause a slight delay. We'll keep you informed if this happens.

Payment Issues

If you encounter any issues during payment (e.g., declined transactions, login problems, or errors), here's what to do:

  • Check PayPal Account: Ensure your PayPal account has sufficient funds, a valid linked card, or no login restrictions.
  • Contact PayPal: Visit PayPal's Help Center or contact their support team for assistance with account-specific issues.
  • Reach Out to Us: If the problem persists, email our support team at support@relaxaligns.com, and we'll assist you promptly. Please include your order number (if available) and a brief description of the issue.

Security and Privacy

Your trust is our priority. By using PayPal, we ensure that your payment information is handled with the highest standards of security. RelaxAligns complies with all applicable data protection regulations, and we never share your personal details with third parties except as necessary to process your order (e.g., sharing with PayPal for payment verification). For more details, please review our Privacy Policy.

Commitment to Transparency

We're dedicated to making your shopping experience worry-free. Our payment policy is designed to align with our values of clarity, reliability, and customer care. If you have any questions about payments, pricing, or your order, don’t hesitate to contact us at support@relaxaligns.com.